0333 005 0011
Dear [_Salutation] [_FirstName] [_Surname],

Thank you for placing an order with the Co-op Electrical.
Order No: [_OrderNo] Order Date: [_OrderDate]
Your Details Delivery Details
Salutation: [_Salutation]
First Name: [_FirstName]
Surname: [_Surname]
Contact Number: [_ContactNumber]
Email: [_Email]
Date: [_DeliveryDate]
Your Items
Sub Total: [_SubTotal]
Discount value applied: [_Discount]
Delivery: [_DeliveryCost]

Payment Methods:


Membership Rewards:

[_XPotLabel] [_XPot]

[_YPotLabel] [_YPot]

Order Total: [_Total]

Please note this email is to acknowledge receipt of your order and does not constitute confirmation of acceptance.

Delivering Your Order

Please make sure that you have read our Delivery and Returns and told us about anything that would help us make your delivery such as "Delivery to first floor flat or above, no lift available.” If due to any circumstances beyond our reasonable control we are unable to deliver your order because to do so would be unsafe or it is not physically possible, for example because the item is too large to fit through the doorways in your home or it’s too heavy to be carried upstairs and there is no lift then we will not deliver your order.

If you have ordered a service such as connection of your new appliance or removal of your old appliance, please read our Connection and Removal page.

Your rights to cancel

If you are a consumer, you have a legal right to cancel a contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 during the period set out in our Terms and Conditions. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep a Product, you can notify us of your decision to cancel the contract and receive a refund (or an exchange), even if you have opened the goods to inspect them, as long as you have taken reasonable care of the goods. Advice about your legal right to cancel the contract is available from your local Citizens' Advice Bureau or Trading Standards office.

Please find attached the terms and conditions that apply to your order. Please ensure that you keep a copy of these as you may need to refer to them in future.

Co-operatives E-Store Limited, a registered society registered in England and Wales under the Co-operative and Community Benefit Societies Act 2014 with registered number 29166R and with our registered office at 1 Angel Square, Manchester, M60 0AG. Our VAT number is GB403314604.

Copyright © Co-operative Group Limited. All rights reserved.