Important information regarding this service
Due to stopping restrictions we are unfortunately unable to offer our Connection Services for London Red Route addresses – click here for further details.
Before ordering a connection service, please check:
What we do:
Assess the installation of your old appliance
Disconnect the existing appliance
Check the plumbing
Connect new appliance
What we don’t do:
What we don’t connect
Please note we do not offer a connection service for the following:
Please ensure that the person present when the connection takes place is of legal age, the connection includes a checklist to be completed and signed for before the process is completed.
As part of our delivery service we also provide an eco-friendly removal service for your old large kitchen appliance or large screen television (over 39” screen size). When delivering your new appliance the drivers can take away the old appliance; this will then be disposed of by us in an environmental way. We also remove all the product packaging, which is taken back to our warehouse and recycled.
Please note that TVs must be unplugged and fully disconnected from A/V appliances and be 'free standing' (not wall-mounted or built into a cabinet). Washers/Dryers and dishwashers will only be removed if disconnected and free of excess water. Refrigeration items must be fully disconnected and defrosted. Cookers can only be removed if disconnected and externally clean.
If you want to use our removal service for TV's 39" and above, Washers/Dryers, Dishwashers, Cookers, and Refrigeration products, simply check the box beside ‘Removal of Old Appliance' on the products detail page when placing your order. Unfortunately, we are not able to provide this service for range cookers, audio and small domestic appliances.
To fulfil our obligations as a retailer, the Co-op have contributed to the Valpak WEEE Distributor Take Back Scheme www.valpak.co.uk
Recycle your electrical and electronic devices free at your local recycling centre. To find your nearest centre, visit the Recycle More www.recycle-more.co.uk website and type in your postcode.
Unwanted electrical equipment is the UK’s fastest growing type of waste. Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.
We’re proud to support your local authority in providing local recycling facilities for electrical equipment.
To remind you that old electrical equipment can be recycled, it is now marked with the crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with this symbol) in your bin.
What is WEEE?
The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items.
How are we helping?
In the UK, distributors including retailers must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. As a responsible retailer, we have met the requirements placed on us by financially supporting the national network of WEEE recycling centres established by local authorities. This is achieved through membership of the national Distributor Take-back scheme (DTS).
To find more information on WEEE recycling and to locate your nearest recycling centre please visit the Recycle More www.recycle-more.co.uk website.